What should I expect at an appointment?
Depending on what option you choose these are how our appointment works:
- On-Site - Bring your vehicle to our premises at the date and time allocated and the team member appointed will greet you. They will inspect your vehicle and this will include a short test drive where our member will drive the vehicle for few meters in forward and reverse. If the sale is agreed then the rest of the paperwork will be completed in the office and you will need to make arrangements for a return journey.
- Live Video - One of our team members will live video call you on the allocated date and time set. We will ask yourself to walk around the vehicle and we may ask to hear the sound of the engine running and gears being selected. We may also ask for copies of paperwork in advance. Once we are both happy we will then arrange to either collect the vehicle or if you would rather drop the vehicle to our premises you are more than welcome to also.
- Whatsapp chat – One of our team members will add you to a whatsapp chat. We will ask you for a walk around video pointing out any major marks or blemishes and ask to hear the sound of the engine running and gear selection. We may also ask for copies of paperwork in advance. Once we are both happy we will then arrange to either collect the vehicle or if you would rather drop the vehicle to our premises you are more than welcome to also.
- Phone Call – One of our team members will contact you and depending on the vehicle will allocate the correct appointment needed to move forward with the sale.